Frequently Asked Questions

General Questions: History

Agency Awards

2017 - Staff earns service recognition from Grange

American Insurance Personal Lines staff Lori Chapman, Tina Heitmann, Helen Duman and Shelly Abel are shown with their Grange Insurance Association personal awards received today for outstanding service and dedication to customer satisfaction. Our Personal Lines service agents are shown with Ryan Dudley, president and CEO of Grange Insurance, who said, “Our underwriters have noted and appreciate how the American Insurance agents provide timely and accurate service requests for our Grange policyholders. They put the customer first.”

American Insurance President, John Sullivan, agreed with Dudley’s comments, adding, ”We are so proud of our service agents. They care about each customer and put them first with excellent service.”

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The content of FAQ articles are general in nature and are not intended as a substitute for professional legal, financial, or insurance counsel for individuals. Insurance coverage forms vary by issuing company and by state. For specific advice contact us.

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