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American Insurance NW Inc. Blog

All You Ever Wanted to Know About Insurance

COVID-19 Advisory- Lobbies closed, but open to serve you!

UPDATE: Our lobbies are open again as of June 1. You can find out more about our office changes here in this new article. 

Although face-to-face customer visits are restricted, our employees are on the job to serve your insurance needs. Just call us, as nearly every transaction can be handled easily by phone.


  • CALL US: You can make check-by-phone payments, get quotes, make policy changes, and report claims by calling the Lewiston office at (208) 746-9646 or the Moscow office at (208) 882-8544.
  • ONLINE SERVICE: Visit our Online Service Center.  Service is available 24/7 direct with your insurance company or you can securely message us to request policy changes, quotations, and claim service.
  • MAIL DROP: For delivery of physical payments and documents, put document, checks or exact cash amount in a sealed envelope with your name written on the outside.  We will process your payment by the next business day and mail, email or text you a receipt. IDEA: Save yourself a trip! Take a picture of your document and email us at American [at] Am-Ins [dot] com or text to (208) 518-0823 and be sure to include your name.

We regret this inconvenience and expect to return to normal operations soon. We thank you so much for understanding!  

The Sullivans & Staff