COVID-19 Advisory- Lobbies closed, but open to serve you!

by American Insurance News Release on Mar 23, 2020

Lobbies are now closed at AMERICAN INSURANCE offices in Lewiston and Moscow to comply with Public Health directives for COVID-19 containment. Although face-to-face customer visits are restricted, our employees are on the job to serve your insurance needs.  Just call us, as nearly every transaction can be handled easily by phone.


  • CALL US: You can make check-by-phone payments, get quotes, make policy changes, and report claims by calling the Lewiston office at (208) 746-9646 or the Moscow office at (208) 882-8544.
  • ONLINE SERVICE: Visit our Online Service Center.  Service is available 24/7 direct with your insurance company or you can securely message us to request policy changes, quotations, and claim service.
  • MAIL DROP: For delivery of physical payments and documents, put document, checks or exact cash amount in a sealed envelope with your name written on the outside.  We will process your payment by the next business day and mail, email or text you a receipt. IDEA: Save yourself a trip! Take a picture of your document and email us at or text to (208) 518-0823 and be sure to include your name.

We regret this inconvenience and expect to return to normal operations soon. We thank you so much for understanding!  

The Sullivans & Staff 

Our locations:

Lewiston office
55 Southway Ave
Lewiston, ID 83501

Moscow office
604 S. Washington St.
Moscow, ID 83843

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