General Questions: Insurance

Customer Service

• "A-Team" Customer Service Agents

  Customer service at American Insurance is organized into “A-Teams" to provide you responsive, convenient and timely service.
  

   That means, when you call with an insurance need, we want you to receive immediate attention to your request. 

• Refer-a-Friend Promotion Rules and Regulations
• Customer Service – what do our customers say?

  Post a review and read other recent reviews from our customers.

• Communications -- Ways that we can stay in touch
• Referrals & Reviews -- Gift cards for you!
• Talk to us – why we need to stay in touch with you
• Welcome to our Agency!

  

  First and foremost, the Sullivans and staff want to say a sincere “thank you” for choosing American Insurance to protect what you value most. We appreciate your trust and will deliver to you superior insurance coverage at the lowest marketplace price, backed by service that is prompt, accurate and caring.

• Mobile Apps to Manage Your Insurance
• Facebook - Why people say they "like" us!

  Read what our customers say about us on Facebook!

General

• When to use urgent care or seek emergency care services
• What is your American Dream?
• FAQ Disclaimer
• COVID relief - How to reduce current business liability premiums now
• Marketplace Double Check - See our ad on KLEW-TV
• What Our CIC Designation Means For You
• Independence - The American Advantage

  We are always celebrating our “Independence”, which has given America an advantage over competing countries and economies and made us the most powerful nation on earth. Read more here.

• What information do you need when I apply for insurance?

  When you apply for a policy, the insurance company needs detailed information about you and what they are insuring. Find out some of those questions that will be asked here.

• Insurance Scores - what are they?

  Insurance companies use many factors to price your insurance, including your driving record, your claims history, the type of home or vehicle you own, and your credit-based insurance score ("CBIS").

Rates

• We provide quotes from multiple companies to help you shop!

  Did you know that we provide multiple quotes from competing insurance companies to assure you top coverage choices, quality service, and our lowest premium rates?

• 2 ways to save on your rates

  

  Are you looking for ways to spend less money, or find ways to cut costs? We can help!

• Will Freezing My Credit Affect My Insurance Rates?

  Large breaches of consumers’ personal information are becoming more and more common and, in response, some consumers are placing freezes on their credit information. Here's what you need to know.

• MARKETPLACE DOUBLE CHECK - How we find you the lowest insurance rates

  With just one call to us, we shop dozens of American’s largest independent insurance companies to find you the best price and coverage available in the marketplace right now.

Ask a Pro

• Q&A Ask a Pro featured columns

  We have printed these Q&A articles in The Lewiston Tribune for the Ask a Pro series. Take a look here.

Liability

• LIABILITY – What is a "tort" anyway?

  The main legal concept of “liability” is found in the law of Torts.

• Liability – Am I liable?

  Questions of liability follow every incident that hurts someone or damages their property. 

• Liability – What is Liability Insurance?

  The average person or business owner can be deeply affected both financially and emotionally when sued. Understanding liability and protecting yourself from risks that lead to tort lawsuits is essential.